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Author: Danielle Antosz

  • ‘They’re getting better every day’: New ‘jackpotting’ scam has drained over $236,000 from Texas ATMs — and hackers have ties to Russia. Here’s who foots the loss and how to avoid ATM fraud

    ‘They’re getting better every day’: New ‘jackpotting’ scam has drained over $236,000 from Texas ATMs — and hackers have ties to Russia. Here’s who foots the loss and how to avoid ATM fraud

    ATMs across Harris County, Texas, have been spitting out cash like slot machines — but no bank accounts have been compromised. In just four days, nearly a quarter of a million dollars vanished from local ATM machines, which investigators are calling a first-of-its-kind cyber theft in the region, according to KPRC 2.

    The culprits are a group of alleged criminals who use a sophisticated hacking method known as “jackpotting." This method allows thieves to virtually manipulate ATMs into dispensing cash without recording a transaction. According to Houston police, the group has ties to a larger criminal network operating out of Russia.

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    “There are other types of theft from ATMs that happen, but nothing like this,” Detective Roger Collins of the Houston Police Department told KPRC 2, who’s been tracking the case alongside the U.S. Secret Service Cyber Fraud Task Force. “It was never something that could be done remotely.”

    The scale of the case and international ties have raised concerns about the rise of cyber-enabled financial crime.

    “They’re getting better every day,” Collins told KPRC 2. “This is not going to be an isolated incident. This is not the last place it’s going to happen.”

    But how does the scheme work and what precautions should Americans take, if any?

    How ATM jackpotting works

    Jackpotting is a type of ATM fraud in which criminals manipulate machines to dispense cash without affecting any bank accounts. Unlike traditional theft, which typically involves physical break-ins or stolen cards, this method combines physical access with remote hacking — often coordinated from overseas.

    Collins, who’s been working the case for months, told KPRC 2, “Someone has taken a lot of time to learn how to compromise and overtake these systems from a long way away.”

    Authorities say the suspects include several Ukrainian nationals and non-U.S. citizens from Russia. The group allegedly hit 70 ATMs in cities across Texas, including Houston, Dallas, Austin and San Antonio. Surveillance footage obtained by KPRC 2 shows individuals at the machines appearing deeply focused on their phones — likely part of the method used to carry out the withdrawals.

    Investigators believe the operation is led by a “big boss” based in Russia. According to Collins, the process starts with a simple ATM receipt. The scammers either pull one from a trash can or print a balance slip, then snap a photo and send it to an accomplice abroad who launches the hack remotely.

    That signal allows them to override the ATM’s functions, making the machine think a routine transaction was canceled, even though cash is already being dispensed.

    “They just keep doing it over and over until it can’t spit money out no more,” Collins said.

    Seven people have been charged so far, reported KPRC 2. Two were arrested in Harris County, two are in custody in Miami, one was picked up in Las Vegas and extradited and two remain wanted.

    The suspected U.S. coordinator, Vitalii Moravel — an alleged Ukrainian war refugee on a humanitarian visa — is also facing related charges in Georgia and Florida.

    Read more: Want an extra $1,300,000 when you retire? Dave Ramsey says this 7-step plan ‘works every single time’ to kill debt, get rich in America — and that ‘anyone’ can do it

    How to avoid falling victim to ATM fraud

    While ATM owners — often small businesses — are the direct victims of jackpotting, consumers should still be cautious when using ATMs. Other types of ATM fraud, such as skimming and card cloning, are more likely to affect individual bank accounts.

    Here are a few tips for avoiding ATM fraud.

    • Stick to secure ATMs. Use machines located in well-lit, high-traffic areas, preferably inside bank branches or trusted businesses.
    • Inspect ATMs for skimmers before you use them. Look for loose or bulky attachments on the card reader or keypad. Wiggle the card slot (it should feel secure). If anything looks off, walk away.
    • Never withdraw money in response to an unexpected call, text or email. No legitimate bank or law enforcement agency will ever ask you to do this.
    • Use your bank’s mobile app to set up withdrawal or transaction alerts. These can notify you immediately if your card is used and can help you spot unauthorized activity faster.
    • Consider using contactless payment options, like Apple Pay or Google Pay. This can reduce your exposure to compromised machines and prevent skimmers from stealing your data.

    Fortunately, the jackpotting scheme allegedly doesn’t affect your personal account if it’s used to facillitate a scammer’s withdrawal, but it acts as a good reminder to try and prevent other fraudulent activity that can.

    What to read next

    This article provides information only and should not be construed as advice. It is provided without warranty of any kind.

  • ‘It’s just spooky’: This New York woman was charged $150 in tolls that were meant for a state police trooper instead — how Americans can fight back against mistaken charges

    ‘It’s just spooky’: This New York woman was charged $150 in tolls that were meant for a state police trooper instead — how Americans can fight back against mistaken charges

    Barbara Lipsky of Brighton, New York, knew something was wrong when she noticed several charges by E-ZPass — an electronic toll collection system — on her credit card in January and February. After four charges of $25 each, she decided to contact E-ZPass for an explanation.

    When the E-ZPass representative opened Lipsky’s account to investigate, the woman started laughing.

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    “I asked, ‘What’s so funny?’” Lipsky recounted to News10NBC in a story published March 19. “She says, ‘Well, I just saw the picture. It’s a state police car with your license plate.’”

    The license plate in question is 1M20, which somehow also got assigned to a state trooper vehicle. According to the local broadcaster, each time the state police car drove into Manhattan’s congestion pricing zone, it triggered the E-ZPass system — except Lipsky was the one charged. Brighton, it should be noted, is a five-and-a-half hour drive from Manhattan.

    In total, Lipsky was charged nearly $150 by E-ZPass.

    How did this mix-up happen?

    Lipsky says her late husband originally received the 1M20 plate in the 1960s and she still uses it today. But somewhere along the line, a state police vehicle was issued the same license plate — something that isn’t supposed to happen.

    The broadcaster says it received a statement from New York’s Department of Motor Vehicles (DMV) explaining that when state police request a new fleet vehicle plate, they’re supposed to verify with the agency that the number isn’t already in use. But there was a mix-up in this case, and it had real consequences.

    “It’s just spooky. It’s upsetting. It’s inconvenient. It’s all those things. And it’s starting to really cost me money,” Lipsky said.

    Thankfully, after bringing up her case, News10NBC reports the Metropolitan Transportation Authority (MTA) will reverse all charges against Lipsky. She was dinged 16 times for $144. The DMV also says it’s working to replace the state police vehicle’s duplicative license plate.

    In a strange twist, state police told News10NBC the MTA has wrongly charged state police vehicles — which area supposed to be exempt from congestion pricing — upwards of $13,000 since the beginning of the year for driving in the Manhattan toll zone.

    Read more: Want an extra $1,300,000 when you retire? Dave Ramsey says this 7-step plan ‘works every single time’ to kill debt, get rich in America — and that ‘anyone’ can do it

    How to protect yourself from erroneous toll charges

    Mistakes like this are rare — but they still happen. Whether it’s a plate mix-up, a misread toll camera or the act of a fraudster, it’s important to catch these types of problems quickly and know how to resolve them.

    Monitor your cards and toll pass accounts

    Keep an eye on both your E-ZPass (or other toll accounts, like SunPass) and the credit card on file. Reviewing statements regularly will help you catch issues early.

    Gather evidence

    Collect any evidence, such as screenshots or toll photos from your account (if you have access to them) bank statements and photos of your car. Having evidence ready before you call to complain can help speed up the resolution.

    Contact the toll agency

    Each region has a different toll authority. Be prepared to explain the situation, provide any evidence and follow up if you don’t get a timely response.

    Set up alerts for your cards

    Some banks let you set up alerts for purchases over a certain amount or for specific vendors. These notifications can help you catch not just toll issues but also other types of fraud.

    What to read next

    This article provides information only and should not be construed as advice. It is provided without warranty of any kind.

  • ‘He doesn’t let you in the shop’: Knoxville auto repair customers waited up to 2 years to get their cars back — after paying thousands. Here’s what happened and how to avoid a repair scam

    ‘He doesn’t let you in the shop’: Knoxville auto repair customers waited up to 2 years to get their cars back — after paying thousands. Here’s what happened and how to avoid a repair scam

    Customers across Knoxville were left without their cars — or their money — after trusting auto shop owner Jason Beeler with costly repairs, according to WATE 6 On Your Side.

    Beeler, the sole operator of Affordable Automotive Repair, is under investigation after police found more than a dozen vehicles in his locked shop, many of them untouched despite advanced payments.

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    Several customers said they were strung along for months with excuses, and some claimed Beeler even refused to return their cars when they asked for them back. One even prepaid $10,000 for repairs they never received.

    “I have the receipts and everything,” said Kevin Villatoro, who hadn’t seen his 2002 Honda sports car since early 2024.

    By this point, customers just needed answers.

    What did authorities do?

    After receiving multiple complaints, Knoxville Police obtained a search warrant and had the building manager unlock Affordable Automotive Repair’s garage. Inside, investigators found over a dozen vehicles in various states of disrepair. Some engines had been removed; others appeared untouched.

    Among the cars was Len Nymeyer’s 1964 Ford Thunderbird. He paid Beeler $8,000 in January and hadn’t seen his car since.

    “I’m hoping it is in the building, but I don’t know,” Nymeyer said before the search. His car’s engine hadn’t been touched, according to WATE 6 News.

    John Kohlman’s 1967 Pontiac Grand Prix was also in the shop for a front-end repair. Beeler said it would take two weeks. But five months later, during the police search, officers found the engine had been removed.

    Police documented each vehicle as part of their ongoing investigation. In some cases, parts were found scattered across the shop floor. Erasto Abalos had waited two years for an engine rebuild on his 1956 Ford — only to discover the engine in pieces.

    “He kept saying it would be ready in two weeks,” Abalos told reporters.

    Beeler was charged in March with three felony counts unrelated to his auto repair business and is currently in Knox County Jail. Detectives are expected to conclude their investigation soon, which will determine whether additional charges related to the alleged repair fraud will be filed.

    Read more: Want an extra $1,300,000 when you retire? Dave Ramsey says this 7-step plan ‘works every single time’ to kill debt, get rich in America — and that ‘anyone’ can do it

    How to avoid getting scammed by repair shops

    Stories like these are unsettling — especially for busy car owners who may not know the warning signs to watch for. Here are a few ways to protect yourself from shady shop owners.

    Ask for a written estimate before agreeing to repairs

    Always request a written estimate that includes parts, labor and potential additional costs from a licensed shop. This gives you a baseline for comparison and can help you dispute charges later if something feels off. If the bill seems high, consider taking the vehicle to a second repair shop for another opinion.

    Ask for an explanation of the repairs

    Trustworthy mechanics will take time to explain the repairs, show you the issue and won’t pressure you into immediate service. Ask for the specific diagnostic code or the part that’s causing the problem. If a mechanic can’t explain the issue clearly — or seems evasive or rude — it’s a sign to find another shop. The mechanic’s explanation will also help you learn more about your vehicle — which could save you from unnecessary repairs in the future.

    Learn about car mechanic red flags

    Be wary of pushy upsells, especially on services like fluid flushes or premature brake pad replacements. Dishonest mechanics might pull out a dirty air filter (that may not be yours) and tell you it’s urgent to replace it, or claim to find a cracked hose or damaged part caused by their inspection.

    Research prices before you go to the shop

    The more you know about your car’s symptoms — like odd noises, warning lights or performance issues — the better. Research common fixes and average costs ahead of time. Being informed gives you leverage and helps you spot inflated estimates or unnecessary repairs.

    Not every mechanic is out to scam you, but the ones who are often count on customers being uninformed. Doing your homework and asking the right questions can go a long way in protecting your vehicle — and your wallet.

    What to read next

    This article provides information only and should not be construed as advice. It is provided without warranty of any kind.

  • ‘I am not the only victim’: Nearly $21,000,000 in SNAP benefits has been stolen from Illinois families using EBT cards. How the fraud works and what to do if it happens to you

    ‘I am not the only victim’: Nearly $21,000,000 in SNAP benefits has been stolen from Illinois families using EBT cards. How the fraud works and what to do if it happens to you

    Scammers have left many Illinois residents unable to feed their families after stealing Supplemental Nutrition Assistance Program (SNAP) benefits, reports CBS News Chicago. SNAP provides monthly food benefits to low-income households to help fund groceries, but over the past two years, criminals have siphoned off millions.

    From October 2022 to December 2024, scammers stole nearly $21 million in SNAP benefits from more than 38,000 households across Illinois through almost 124,000 fraudulent transactions.

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    "My family and I can’t buy groceries this month," one victim wrote to CBS News. Another Chicago victim said they checked their balance and found $1,039 was stolen from their EBT card in six separate transactions after someone used their benefits hundreds of miles away at a deli and grocery store in New York.

    “I am not the only victim," she wrote. "When the clerk gave me the report to file she said this has been severe since 2022."

    But how are thieves getting away with it?

    How does the fraud happen?

    Much of the fraud stems from skimming, a tactic where scammers use hidden devices to copy EBT card data during a transaction.

    “Skimming is a big part of the SNAP EBT fraud,” James Morley of the U.S. Secret Service Chicago Field Office told CBS News. "You could have criminals in another state or another country that are getting that data real-time as it’s being captured."

    These skimming devices, often installed on payment terminals at stores, can transmit card data via Bluetooth to criminals in real-time — sometimes in other states or even countries.

    The core issue is that most EBT cards still use magnetic stripes, not the chip-enabled security found in modern debit and credit cards. That leaves them vulnerable to data theft with a single swipe.

    "What I don’t understand, though, is how in the world when the entire world switched to chip-enabled cards over a decade ago, why the food stamp program didn’t do the same thing," said Haywood Talcove, CEO of Government Business for LexisNexis Risk Solutions.

    The fraud isn’t just ongoing — it’s accelerating. In 2024 alone, thieves made off with $12.5 million, accounting for 57% of all fraud losses since Illinois began tracking the problem, reports CBS News. Worse still, stolen benefits are no longer reimbursed. The federal reimbursement program ended in December 2024, leaving victims on their own.

    Some states are taking steps to prevent EBT card fraud. California has rolled out chip-enabled EBT cards, and Oklahoma plans to do so soon. Chips use tokenization, which makes it nearly impossible for fraudsters to skim the information.

    Illinois is participating in the USDA Mobile Payment Pilot program instead, set to launch later this year. This program allows people to add their EBT card to their mobile wallet and then tap to pay at checkout. While this program may be more secure, it requires users to have a smartphone, which could be a barrier for SNAP recipients who don’t own or regularly use smartphones.

    Read more: Want an extra $1,300,000 when you retire? Dave Ramsey says this 7-step plan ‘works every single time’ to kill debt, get rich in America — and that ‘anyone’ can do it

    What can you do to prevent SNAP fraud?

    Unfortunately, since federal reimbursements ended in December 2024, there’s no guarantee your stolen funds will be replaced. Some victims, like a Chicago man who lost $698 in under a minute, say they’ve been told to wait until next month’s benefits.

    "IDHS isn’t replacing any of the benefits for the month. They are just giving people new cards, telling them to wait until next month’s benefits," he wrote to CBS News.

    The best way to prevent SNAP fraud is to be alert and proactive. If your state is offering chipped SNAP cards, request a replacement. Otherwise, you can:

    • Block out-of-state transactions
    • Turn your card off after making a purchase
    • Block internet transactions

    If you think your funds have been stolen, take immediate action, and:

    • Contact your state’s EBT provider or local health services office right away to report the theft.
    • Request a new EBT card as soon as possible.
    • Monitor your EBT account regularly for suspicious or unauthorized charges.
    • Document everything, including the date and amount of stolen funds, and where the transactions occurred.

    U.S. Rep. Jan Schakowsky of Illinois says she’s working to change the lack of reimbursement.

    “I have heard from constituents who have had their benefits stolen and have not been reimbursed…I will not back down. I plan to continue to work with my colleagues in the state legislature to ensure all Illinoisans can access their benefits,” she said in a statement.

    In the meantime, many Illinois families are left waiting — and wondering how they’ll put food on the table.

    What to read next

    This article provides information only and should not be construed as advice. It is provided without warranty of any kind.

  • ‘No going backwards’: As Donald Trump’s tariffs fuel rising US-Canada tensions, dual citizen feels the ‘strain’ — how international relations can affect your wallet

    ‘No going backwards’: As Donald Trump’s tariffs fuel rising US-Canada tensions, dual citizen feels the ‘strain’ — how international relations can affect your wallet

    As political tensions rise between the U.S. and Canada, partly fueled by President Donald Trump‘s tariff policies, some people are caught in the middle.

    Denise Amato, who currently lives in Tonawanda, New York, is a dual citizen of both countries. She says the current political climate has been challenging to navigate with her family and friends.

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    "I’ve noticed there’s some strain," Amato told WKBW TV in a story published March 24. "I’m a little concerned with that because we’ve been allies for so long."

    Born in Niagara Falls, New York, and raised in Welland, Ontario, she has deep roots on both sides of the border. She says recent conversations with family and friends increasingly revolve around politics.

    Tensions beyond trade policy

    Early in March, Trump imposed 25% tariffs on most imports from Canada, with an exemption for products that are compliant with the United States-Mexico-Canada Agreement (USMCA). On March 12, he placed 25% tariffs on global steel and aluminum imports, including from Canada. On April 3, the president imposed 25% tariffs on imported vehicles with some exemptions. Trump has also threatened further tariffs on Canadian dairy and lumber products.

    Canada, for its part, has responded by issuing retaliatory tariffs of its own on U.S. goods.

    But these aren’t the only actions that have caused friction between both nations. Trump has repeatedly suggested making Canada the 51st state of the U.S. — even mockingly referring to former Prime Minister Justin Trudeau as "governor" — comments Canadians perceived to be a threat to the country’s sovereignty.

    Regardless of whether or not Trump’s quips were simply playful jabs, current Canadian Prime Minister Mark Carney has signaled that the old relationship between Canada and the U.S. is over.

    "It’s clear the U.S. is no longer a reliable partner," he said at a press conference on March 27. "It is possible that with comprehensive negotiations, we could re-establish an element of confidence, but there will be no going backwards."

    Despite the turmoil and economic uncertainty between both countries, Amato insists she’s optimistic that the long-standing relationship between the U.S. and Canada will endure.

    “We are friends, and we will be friends forever,” she said. “So, let’s please not allow the political climate to affect that.”

    Read more: Want an extra $1,300,000 when you retire? Dave Ramsey says this 7-step plan ‘works every single time’ to kill debt, get rich in America — and that ‘anyone’ can do it

    How international relations can affect your wallet

    International tensions aren’t just another headline for American consumers — they can have real-world impacts on personal finances.

    In the case of Canada and the U.S., individuals living near the border — particularly those with income or assets in both countries — can feel financial strain beyond the effects economic tools such as tariffs have on sticker price. Fluctuations in currency exchange rates between the U.S. dollar (USD) and Canadian dollar (CAD) can significantly impact purchasing power, investment returns and the cost of living.

    For example, when tariffs escalate tensions, investor confidence may fall, causing currency volatility. If the CAD weakens, Canadians who earn income in Canadian dollars but have expenses or investments in the U.S. face reduced spending power. Conversely, a stronger CAD could mean Americans pay more for Canadian goods and services.

    Here are some ways to manage your personal finances in this time of uncertainty:

    • Don’t stop contributing to your 401(k) if you’re more than 10 years away from retirement. Market fluctuations can make contributing to retirement feel risky, but long-term investing can weather these swings.
    • Look for ways to spend less so tariffs don’t impact your budget as much. For example, now is not the time to invest in a new vehicle unless you must.
    • If you have funds in both countries, pay attention to exchange rates and identify favorable times to transfer funds between countries.
    • Limit large cross-border purchases when exchange rates aren’t in your favor — this includes everything from appliances to real estate.
    • Diversify your assets by holding investments or accounts in both currencies and spending from whichever account is more favorable.

    While politicians debate policy, consumers on both sides of the U.S.-Canada border are left navigating the ripple effects — making it more important than ever to stay informed and financially flexible.

    What to read next

    This article provides information only and should not be construed as advice. It is provided without warranty of any kind.

  • ‘I can’t afford no $400 a month water bill’: Atlanta renters say they’re being overcharged for water they didn’t use. Here’s how to fight utility billing errors and protect your finances

    For more than a year, Atlanta resident Kevin Mayes has watched his water bill climb higher and higher. At first, he tried cutting back on his water usage, hoping the bill would come down, but it didn’t.

    “I can’t afford no $400 a month water bill at all,” Mayes told WSB-TV. With no explanation for the skyrocketing charges, Mayes was left with little choice — he had to pay, or his service would be shut off.

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    Mayes is not alone. Several other renters at Peyton Place Condominiums say they’ve also been hit with inexplicably high water bills from Jasber Utility Services, the company contracted to handle their utilities.

    Frustrated tenants say their calls go unanswered, and even when WSB-TV tried to reach the company, its voicemail was full. Now, residents and landlords alike are searching for answers.

    Why are residents’ water bills so high?

    As Mayes and his neighbors looked for answers, Mayes’ landlord, Michael Shepard, confirmed that he checked the unit for leaks and found none.

    “I don’t believe there’s any rhyme or reason with the water usage,” Shepard shared with WSB-TV.

    Another landlord, Anthony Herring, said he’s now stuck covering an unpaid $600 bill because his tenant refuses to pay for water they didn’t use.

    Jasber Utility Services has been unresponsive, adding to renters’ frustrations. When investigative reporter Ashli Lincoln visited the address listed for the company, it led to a postal service building in Forest Park.

    Some residents, as well as landlords such as Shepard, are now working with city officials to pressure the condo’s homeowners association to terminate its contract with Jasber.

    Meanwhile, there are other signs that something is amiss at Jasber. The Better Business Bureau (BBB) has given Jasber an “F” rating and reports similar complaints from other customers about excessive charges and poor customer service.

    When trying to access the Jasber company website, a browser warning pops up, stating the site is not secure.

    A YouTube video from 2016 shows a man, purported to be a Jasber representative, calling Jasber a "submetering company" that places separate meters on each unit of a building rather than the building relying on one main line.

    Several of the video’s viewers left comments, calling the company a scam and insisting they didn’t want Jasber’s service.

    Read more: Want an extra $1,300,000 when you retire? Dave Ramsey says this 7-step plan ‘works every single time’ to kill debt, get rich in America — and that ‘anyone’ can do it

    How to fight billing errors and protect your finances

    As Mayes and his neighbors are stuck waiting for answers as to why their water bills have soared, the unfortunate reality is that this situation is not unique. A student in Houston, for example, was dealing with a similar situation when he discovered he’d been paying his neighbor’s water bill for two years.

    If you ever find yourself facing unexpectedly high utility bills, there are steps you can take to dispute the claims and avoid the financial fallout.

    • Check for leaks: High water bills are most often caused by a leak — even underground leaks in your yard can create massive water bills. Have a professional inspect your property inside and out before moving on to more drastic measures.

    • Check your meter: Sometimes meter lines get crossed. To make sure your meter is measuring your water, turn off all water and see if your meter is still running. Then, turn on several faucets and check again. If the meter doesn’t go faster with high usage, you might be connected to the wrong meter.

    • Report the issue: Start with your landlord or utility company. If they are unresponsive, file a complaint with your local housing authority, consumer protection agency or the Better Business Bureau. Some cities have tenant advocacy groups that can also help.

    • Document everything: Keep records of your water usage habits, your bills from the past and any conversations you may have with your landlord or utility company. If you’ve reduced your consumption but your bill keeps rising, having records of your investigation can strengthen your case.

    • Try to negotiate: If you’re stuck with an unreasonable bill, ask for a payment plan or a temporary reduction while the issue is being investigated. Some companies offer budget billing, or levelized billing, that can help you avoid seasonal spikes by paying an even payment throughout the year.

    • Know your legal options: If your utility service is wrongly disconnected or you’re being charged for something you didn’t use, you may have legal grounds to fight it. Consider seeking advice from a tenants’ rights organization or a lawyer to understand your options.

    • Avoid late fees and credit damage: If you’re disputing a bill, continue making partial payments if possible to avoid penalties. Otherwise, an unpaid bill could end up in collections.

    High utility bills can put a huge dent in your budget. By staying persistent — and keeping detailed records — you can fight back and protect your finances.

    What to read next

    This article provides information only and should not be construed as advice. It is provided without warranty of any kind.

  • ‘I can’t believe this transformation’: San Jose turned a homeless encampment into housing for 200 people — but who pays the bill? Here’s how the project may affect property taxes, home values

    ‘I can’t believe this transformation’: San Jose turned a homeless encampment into housing for 200 people — but who pays the bill? Here’s how the project may affect property taxes, home values

    Through back surgery, a stroke and heart attack, one San Jose couple has been making due without a home in which to recover. Now, thanks to interim housing built by the city, they’re able to move indoors, grateful for comforts they’ve not had in a decade.

    “I’m glad we have a bathroom. It’s rough out there,” resident Charlotte told CBS News as she and partner Robert toured their unit.

    The city just opened this largest of seven interim housing communities, and plans to open more. The building is the most significant step the city has taken yet — able to house more than 200 people — and is located at the site of an old encampment.

    “This was a site of frustration, of anger, of fear … of hopelessness, frankly,” San Jose Mayor Matt Mahan said on move-in day.

    “I can’t believe this transformation.”

    Community reactions to the initiative

    The city of San Jose is working hard to help unhoused people and limit where they encamp.

    “I spoke to a lot of the folks in the tents who said ‘I don’t know where to go. You can abate me, but where am I going to go?’ Just down the railroad tracks, right?” Mayor Mahan said. “And, that’s what’s so powerful about this model.”

    The city fast-tracked this latest site by using prefab, modular buildings that allowed the development to open in just under two years.

    When asked during the groundbreaking in 2023, area resident Robyn Estrada said the development would likely benefit their community.

    "It’s great they are using the exact land that the homeless were on anyways, in an official way. In a way that neighbors won’t think it’s an eyesore," Estrada told CBS News at the time.

    Jaime Navarro spoke at the groundbreaking in 2023. He’d spent nine years living on the streets before moving into a similar temporary housing community.

    "I’m able to hold down a job. I work at Chevron. That’s all I needed was a little bit of help,” Navarro said.

    “To have a warm meal and to take a shower. That was a lot for me man, you know?"

    As CBS News reports, San Jose is also developing tiny homes as part an interim housing initiative to provide housing for its more than 6,000 residents who are homeless.

    How housing initiatives impact your property taxes

    There are two ways housing initiatives like these could impact property taxes — by raising property values, which can increase taxes, and by funding for the projects. So, could your community’s good deeds hit your pocketbook? Probably not, say experts.

    The Urban Institute, which performed a study in Alexandria, Virginia, found that affordable units are associated with "a small but statistically significant increase in property values of 0.09% within 1/16 of a mile of a development, on average — a distance comparable to a typical urban block."

    A less than 1% increase in property values is unlikely to increase property taxes significantly.

    Karen Nemsick, director of the Housing Justice Initiative for United Way Bay Area, calls the idea that affordable housing lowers a community’s value or raises taxes a "myth." In a recent post on the United Way Bay Area website, she shared the following:

    • This housing shortage in major metropolitan areas costs the American economy about $2 trillion a year in lower wages and productivity. … Researchers estimate the growth in GDP between 1964 and 2009 would have been 13.5% higher if families had better access to affordable housing. This would have led to a $1.7 trillion increase in total income, or $8,775 in additional wages per worker.

    But who is paying for these initiatives? ​Funding for these types of projects often comes from a mix of local tax revenue, state grants or bond measures, which can lead to shifts in tax rates.

    According to the mayor, San Jose’s interim housing project at Branham Lane and Monterey Road is funded through a combination of state, local and philanthropic contributions that cover construction as well as a reported $6 million annual operating cost.

    The California Department of Housing and Community Development’s Project Homekey program awarded a $51.8 million grant to support the project. The City of San Jose invested $38.8 million, while Santa Clara County contributed $4 million. Additionally, John A. and Sue Sobrato Philanthropies donated $5 million toward the development.

    While initiatives generally aim to reduce long-term costs by decreasing emergency services and health care expenses associated with homelessness, the immediate financial impact on residents varies depending on how the city funds the projects. Engaging at the local level can help residents minimize the effect on their local taxes.

    This article provides information only and should not be construed as advice. It is provided without warranty of any kind.

  • Vermont producers left with alcohol that ‘can’t just be sold here’: Distillery loses business in Canada due to tariffs — what small businesses can do to brace for impact

    Vermont producers left with alcohol that ‘can’t just be sold here’: Distillery loses business in Canada due to tariffs — what small businesses can do to brace for impact

    When Caledonia Spirits, a Vermont-based distillery known for its Barr Hill Gin, spent four months preparing an order for shipment to Quebec, the company expected their bottles to reach customers across the border.

    Instead, after President Donald Trump announced tariffs on Canada in early February, the order was abruptly canceled. This decision is leaving the business with unsellable inventory and an uncertain future in the Canadian market. The company creates bottles and labels to meet Canadian regulations, meaning they can’t easily repurpose the spirits in other markets.

    The situation is not unique to Caledonia Spirits. Vermont’s Secretary of Commerce, Lindsay Kurrle, described the issue as a major disruption for small businesses exporting to Canada. “Vermont producers who have prepared alcohol to be sold in Canada are left with this alcohol that can’t just be sold here,” Kurrle said at a press conference. “It’s not an easy fix. It costs money. It takes investments.”’

    How do the tariffs impact Vermont businesses?

    As small businesses across Vermont and the U.S. deal with the financial consequences of shifting trade policies, understanding the impact of tariffs and preparing for sudden changes is proving critical.

    Governor Phil Scott acknowledged the challenges, stating that these tariffs are straining relationships between Vermont producers and Canadian retailers.

    “It’s creating this divide, and they’re taking your product off their shelves because they don’t want it there anymore,” Scott said. “It’s unfortunate. These are our friends.”

    When businesses depend on exports, tariffs can shut down vital revenue streams. Finding alternative buyers in a short timeframe isn’t always feasible, especially when products are customized for foreign markets.

    Businesses that are able to export their goods or rely on imports are often left with two choices: absorb the cost of tariffs and take a financial hit or pass those costs onto their customers through increased prices, which can make them less competitive. Neither option is ideal.

    Kurrle says she’s been in contact with the consul general for Canada and is working to find a solution for Vermont businesses.

    "Our goal is to try to find out what does Premier Legault need to see from us to try to get Vermont products back on the shelves," Kurrle explained.

    Governor Scott also created an interagency task force, led by Kurrle, to monitor the impact of tariffs on Vermont businesses and consumers.

    Financial strategies to reduce the impact of tariffs

    Trade policies often change, and it can be frustrating for businesses to navigate. However, some steps can reduce your exposure to tariff-related disruptions.

    Explore domestic growth opportunities

    Since tariffs primarily affect cross-border trade, focusing on domestic expansion can help businesses maintain revenue. Seeking partnerships within the U.S. can offset lost international sales. For example, distilleries could collaborate with American hospitality chains, restaurants, or local retailers to increase domestic distribution. Another option is expanding your product offering to appeal to a larger customer base.

    Apply for tariff exemptions

    Some industries or specific products may qualify for tariff exemptions. In 2019, Apple successfully applied for tariff exemptions on certain imports. While smaller businesses generally lack the lobbying power of major corporations, industry groups and coalitions can sometimes advocate for exemptions. It may be worth researching available programs or consulting trade organizations for assistance.

    Negotiate with suppliers

    Businesses can also look at renegotiating their own supplier contracts to mitigate the impact of tariffs. This may include negotiating bulk purchase discounts, requesting suppliers to share some of the tariff burden, or locking in long-term contracts that secure stable pricing.

    Optimize your supply chain

    Reducing operational costs in other areas can help offset the financial impact of tariffs. Businesses should examine their supply chain for inefficiencies, such as unnecessary expenses in shipping, packaging, or inventory management. Exploring automation, adjusting logistics strategies, or reducing overordering can help minimize costs.

    Leverage government assistance programs

    Federal and state-level programs may offer financial relief for businesses affected by tariffs. Programs such as Small Business Administration (SBA) loans, export assistance grants, or state trade expansion programs (STEP) can provide funding and assistance to help businesses adjust.

    This article provides information only and should not be construed as advice. It is provided without warranty of any kind.

  • ‘I almost cried’: Michigan mother grateful after local realtor returns lost wallet full of tips. Here’s how to improve your odds of recovering lost belongings — and better protect your cash

    ‘I almost cried’: Michigan mother grateful after local realtor returns lost wallet full of tips. Here’s how to improve your odds of recovering lost belongings — and better protect your cash

    When Michelle Johnson of Wyandotte, Michigan, looked at her security camera and saw a stranger on her porch, she didn’t know who he was — or what he wanted. Then, the stranger held up a wallet in front of the camera, making sure it was visible.

    Johnson quickly realized the wallet belonged to her college-age son. It held more than $100 in cash — tips he had earned from working the entire weekend at the Detroit Symphony Orchestra. The kind stranger was returning his wallet.

    “I almost cried. I know that sounds silly, but it was nice,” Johnson told WCSC-TV Live 5 News, describing the unexpected kindness of a stranger who went out of his way to do the right thing.

    An act of kindness that won’t be forgotten

    Donnie Hanson, a 26-year-old real estate agent, was surprised to find the wallet while running errands on a busy Monday afternoon. He noticed the wallet lying conspicuously in the middle of the road.

    “I couldn’t believe that it was just lying in the middle of the road,” he told Live 5 News reporters.

    "I just knew I had to give it back," he added.

    Hanson explained that he had previously lost his wallet, an experience he never forgot, — especially since his wallet was never returned. Remembering how it felt, he was determined not to let someone else go through that same experience.

    Johnson, an elementary school teacher, emphasized that Hanson’s thoughtful gesture had a significant emotional impact on her family. Losing the wallet meant losing more than just cash — it represented hard work and dedication. Now, her son has his wallet back.

    “These small acts of kindness truly make a difference in the world,” Johnson said.

    She also pointed out how meaningful Hanson’s actions were to her son, a busy college student who was rushing around town and likely hadn’t noticed when the wallet slipped out of his pocket.

    How to protect your finances

    While this story had a happy ending, losing your wallet can be stressful and financially risky. Here are a few practical ways to protect your finances — and improve your chances of having lost items returned.

    Use digital payments when possible

    Minimizing the cash you carry can reduce potential losses. Digital payments like Apple Pay and Google Pay offer secure, trackable alternatives to cash and can be processed from your phone.

    Carry only essential items

    Consider carrying a smaller wallet with just your ID, one or two credit cards and a small amount of cash. Leave the rest at home or at another secure location. Fewer items mean less hassle — and less loss if your wallet goes missing. Also, keep your wallet in your front pocket rather than your back pocket, where it can more easily slip out.

    Label essential items

    Consider discreetly labeling important items, like your phone case and wallet, with a phone number or email address. This ensures you can be contacted, without revealing sensitive information like your address, and increases your chances of recovering lost items.

    Check your statements regularly

    Regularly reviewing your bank and credit card statements can help you detect unauthorized transactions quickly. Think about setting up text or email alerts for larger purchases so you’re notified if someone tries to make a big purchase, which, in the event your wallet is picked up by someone not-so-honest, it might trigger you to cancel your cards quicker.

    Taking practical measures can help protect your finances, while practicing everyday acts of kindness can help create stronger, more supportive communities. As Michelle Johnson experienced firsthand, small gestures can leave lasting impressions — reminding us all of the good we can do for each other.

    This article provides information only and should not be construed as advice. It is provided without warranty of any kind.

  • ‘Just ghosted’: Boston homeowners say they’re left with unfinished ADU projects after contractor took tens of thousands of dollars and abruptly halted work — 5 home renovation rules to follow

    ‘Just ghosted’: Boston homeowners say they’re left with unfinished ADU projects after contractor took tens of thousands of dollars and abruptly halted work — 5 home renovation rules to follow

    When Jeff Klein and his wife, Rachel Shuler, envisioned their new basement accessory dwelling unit (ADU), they pictured a pace that could generate rental income or comfortably accommodate their aging parents during visits. They didn’t foresee living indefinitely with open framing, exposed pipes, and a large pile of dirt Klein jokes would serve as a coffee table while watching television.

    Klein and Shuler were enthusiastic when they first learned about a city of Boston program offering $50,000 in interest-free loans for ADU construction.

    "[Fifty thousand dollars] goes a long way on a project like this … it was really exciting" Klein Klein told NBC 10.

    The initiative is meant to address the affordable housing crisis in the city. After having an architect draw up the plans, they hired Derek Thomas of Incremental Developers LLC, after viewing his portfolio on his website. Construction began in January 2024 and went well for a while but abruptly halted after Klein and Shuler made a significant progress payment.

    “It just stopped, I mean, it was so abrupt,” said Klein.

    What went wrong with the project?

    After paying $78,000 towards the $132,000 project, Klein and Shuler refused to pay more without seeing further progress. Thomas submitted an invoice to the city of Boston, but city officials withheld payment until specific tasks were completed. Then, in December 2024, a plumbing subcontractor arrived to reclaim tools and equipment, saying Thomas never paid for his work.

    Realizing something was wrong, Klein reached out to NBC 10. The couple quickly discovered they weren’t alone. Nil Silva and Sarah Fisher of Dorchester had a similar experience. Their ADU project stalled despite them spending over $100,000, leaving them angry and without resolution.

    "Just ghosted," Fisher told NBC 10. "I feel overall angry and defeated that we still have no resolution to this at all."

    Retired public school teacher Rosalba Solis faced similar frustrations. She described her experience with Thomas as "horrible," marked by lengthy delays and a complete breakdown in communication.

    Court and property records might offer insights into why these projects stalled. NBC 10 reporters found that in April 2023, Incremental Developers purchased a Salem property for $520,000 and secured a $527,000 mortgage. The property was renovated and converted into a multi-family residence featuring its own basement ADU. Thomas and his wife also purchased another Salem property for $715,000 in early 2023.

    "It’s really frustrating to know that he’s just investing in his own properties, and we’re just sitting here trying to pay out of our own pocket to scrape enough together to finish our project downstairs," said Fisher.

    Thomas disputes these claims. In an email, he blamed the government for the slowdown.

    "The permitting process in Boston is widely known to be unpredictable and slow, which often creates project delays, unexpected costs, and frustrated clients," Thomas wrote in an email in NBC 10. "Unfortunately, when city employees interfere with private contracts, rather than sticking to their intended role, it only makes these challenges worse."

    The city of Boston, however, has taken action.

    "Based on the performance of this contractor, we would not approve him for funding in future projects." a city spokesperson told NBC 10.

    Several homeowners have also filed complaints against Thomas with the Office of Consumer Affairs and Business Regulation. The outcome of those cases is pending.

    Now, Klein and Shuler are paying additional funds to another contractor to finally complete their ADU, and they’re hoping no one else loses money.

    "We’re just really grateful that you are doing these kinds of stories," Shuler said. "We don’t want anybody taken advantage of the same way we were taken advantage of."

    Smart strategies for home renovations

    Home renovations can be stressful — and worrying about shady contractors can make the process even more challenging. To avoid similar financial pitfalls, follow these tips.

    Get multiple quotes

    Always get detailed quotes from at least three different contractors. Compare not just pricing, but also timelines, reputation, and transparency about potential hidden costs. Asking for recommendations from friends or neighbors can be a good place to find trustworthy contractors.

    Set aside a contingency fund

    Unexpected costs and delays are typical in home renovations, especially in older homes. Experts recommend setting aside at least 5-10% of the total budget as a safety net for unexpected expenses.

    Prioritize “must haves” over “nice to haves”

    Focus your initial budget on essential items necessary to complete the project and ensure livability. If finances are tight, be flexible on luxury upgrades — these can always be added later when finances permit.

    Explore your funding options — and make sure you understand them

    Beyond personal savings, consider other financing options and how they will impact your financial situation. Home equity loans or renovation-specific mortgages can offer access to credit, but make sure you understand the terms and have the means to pay them back.

    Look for local grant or loan programs, like Boston’s ADU initiative. Some contractors may offer their own financing — but pay close attention to the terms, conditions, and interest rates to avoid surprises.

    By taking these steps, homeowners can protect themselves from financial loss and ensure their renovation dreams become a reality. A little extra diligence upfront can prevent months — or even years — of frustration.

    This article provides information only and should not be construed as advice. It is provided without warranty of any kind.